SHIPPING & RETURNS

This list contains all shipping and payment methods that are available to you with us.
We generally charge €19.99 shipping costs for island shipments. You can find more information in our FAQ.

For deliveries within Germany

PAYMENT	Standard parcel shipment (up to 50 EUR goods value)	Standard parcel shipment (from 50 EUR goods value)
Paypal and Paypal Express	4,99 EUR	0,- EUR
Amazon Pay	4,99 EUR	0,- EUR
credit card (Visa, Mastercard)	4,99 EUR	0,- EUR

For deliveries to Austria

PAYMENT	Standard parcel shipment (up to 50 EUR goods value)	Standard parcel shipment (from 50 EUR goods value)
Paypal and Paypal Express	9,99 EUR	5,99 EUR
Amazon Pay	9,99 EUR	5,99 EUR
credit card (Visa, Mastercard)	9,99 EUR	5,99 EUR

For deliveries to Belgium, Netherlands, France and Luxembourg

PAYMENT	Standard parcel shipment (up to 80 EUR goods value)	Standard parcel shipment (from 80 EUR goods value)
Paypal and Paypal Express	7,95 EUR	0,- EUR
Amazon Pay	7,95 EUR	0,- EUR
credit card (Visa, Mastercard)	7,95 EUR	0,- EUR

For deliveries to the Netherlands

PAYMENT	Standard parcel shipment (up to 80 EUR goods value)	Standard parcel shipment (from 80 EUR goods value)
Paypal and Paypal Express	7,95 EUR	0,- EUR
Amazon Pay	7,95 EUR	0,- EUR
credit card (Visa, Mastercard)	7,95 EUR	0,- EUR

For deliveries to France

PAYMENT	Standard parcel shipment (up to 80 EUR goods value)	Standard parcel shipment (from 80 EUR goods value)
Paypal and Paypal Express	7,95 EUR	0,- EUR
Amazon Pay	7,95 EUR	0,- EUR
credit card (Visa, Mastercard)	7,95 EUR	0,- EUR

Returns at JAKO

If you are not satisfied with the goods delivered by us, you have the opportunity to return your ordered items within 30 days. Refined goods (with individualisation e.g. by printing, flocking, transfer processes) are excluded from the right of withdrawal. Please take care not to remove attached labels and not to stain the articles. In the event of a complaint, we can then process it immediately and easily.

Who bears the costs for a return?

You will find detailed details on the cancellation and return conditions in our cancellation policy and in our general terms and conditions.

Use the following button to easily create a return.

Create return